Telephone 01274 465500

Email info@tldallas.com

MENU

Health and care division is in good shape

The thriving health and care division of TL Dallas, has secured several new client wins, including a £140m turnover care group that has 63 homes across the UK.

The division has a team of eight brokers with more than 100 years’ combined industry experience based across offices in Bradford, Lincoln and London.

Account executive, James Bright moved to TL Dallas from Marsh Commercial last year along with Rico Young, to further strengthen the UK wide proposition. James said: “Our expert broking team and longstanding insurer relationships combined with our own in-house claims team, gives us a compelling offering for operators in the health and care sector.

“With great interdepartmental collaboration at TL Dallas, clients benefit from working with a larger independent broker, but with one dedicated point of contact, and we also deal with any claims internally, rather than outsourcing them. We therefore appeal to both smaller independent health and care operators, as well as large multi-site businesses, and we have the expertise and capability to manage all types of clients in this sector.”

Clients include care homes, domiciliary care providers, supported living and day care providers, children’s homes, foster care agencies, hospices, retirement homes, dental practices and GP surgeries, as well as providers of complementary and alternative therapies.

James added: “We provide a ground up gap analysis review of all current and recommended ancillary policies including motor-fleet, property, management liability and cyber insurance to ensure any potential gaps in cover are addressed. We are highly focused on mitigating the risks that businesses face in the health and care sector, including medical malpractice and professional indemnity to protect our client and their business.”

TL Dallas has over the past 18 months, partnered with a number of care associations, which are independent membership groups. The partnerships allow TL Dallas to share knowledge around risk management as well as health and safety guidance, to help clients navigate claims.

TL Dallas also works closely with other industry experts including solicitors, risk management professionals and Care Quality Commission (CQC) advisors to help provide a wealth of knowledge and relevant guidance to clients.

Polly Staveley, managing director at TL Dallas, said: “‘We have been working in the health and care sector for over 20 years, but since last year have increased our focus on creating a dedicated division for this. The positive feedback and testimonials from our clients alongside the relationships the team have built in the health and care sector, have resulted in several client referrals including this most recent client win, and we look forward to continuing to grow our offering in this sector.” 

For more details, click here – https://www.tldallas.com/health-and-care-insurance/

Back to news
“TL Dallas has provided trade credit insurance for the last 10 years, which has bought great peace of mind, whilst supporting the company’s growth. The TL Dallas team ensures that ACS can secure credit insurance cover for new and existing customers, as well as giving the best advice on slow payers and claims. They have recently helped with an appeal regarding the payment of a claim, helping with cash flow. The pride they take in their work is truly inspiring going above and beyond. Thank you for everything you have done and continue to do for ACS."
Leanne CleghornACS Technology Group Ltd
“We have dealt with TL Dallas for many years and have always found the staff to be very helpful and professional in all that they do. They are able to provide specialist knowledge and a bespoke service tailored to our specific needs, and the fact that they have an office on Shetland is a huge positive.”
Gary SpenceLHD Ltd - Lerwick
“Truly a job well done and really appreciate all the discussions on our behalf.”
“I have been most impressed by the customer service from TL Dallas when a problem was discovered in the bathroom of a property which I own, and which is rented out. They were very patient when personal issues caused a delay in a quote coming to them and again when there was a delay with the invoice. We also couldn't be more delighted with the swift payment of our claim by the claims handling team at Aviva.”
“Just a brief note to say how grateful I am for all your help sorting out the hotel policy this year. Over the years I have valued your cooperation in getting not only the most appropriate cover but at the best price.”
“I immediately recommended TL Dallas given the experience and the excellent service levels we have enjoyed at our company.”
“Three generations of Whitby Morrison have worked with TL Dallas for insurance needs. The support and service received just gets better year on year. The team are always on hand to offer guidance and advice whilst scouring the market for the perfect balance between price and product.”
“As a business we have worked with several members of the TL Dallas team, and yet it always feels like you’re dealing with the same person. The transition is always seamless, and their customer knowledge is second to none. As a client, you really do matter to them.”
"Whether you’re an established business, just starting out, publicly or privately owned, TL Dallas will take care of your every need, product, and price.”
Ed Whitby
“I just wanted to say once again how impressed I always am with your team – no matter who I speak to – and I think that’s very special. Your team are always excellent with their service and we always tell as many people as possible about you! I just wanted to pass this on, as you are clearly doing something very right and have been for a long time!”
“Thank you for your excellent service over the years.”
“Thank you so much for all your help and ongoing advice. It is so good to have someone advising us who is local and has so much understanding, not only of the business, but all the other influencing factors, as well and who totally understands what our business needs.”
Mary SharpShetland Control Systems Ltd
“TL Dallas has offered us consistent, transparent, and clear advice over the years. A trusting partnership was established from day one and we feel assured that we have value for money alongside the cover we need, which in turn gives us peace of mind.”
James RycroftManaging Director, Vida Healthcare.
We have been dealing with TL Dallas for over 30 years and have always found them to be efficient. They have created insurance policies that are tailored to our needs, which has helped us evolve the company. Like every business, you only find out how good an insurance company is when you need to make a claim. This has been effortless when this has occurred and I strongly recommend TL Dallas for your insurance needs.
Peter DurkinManaging Director, Mini Gears (Stockport) Ltd
We are so grateful that you helped to resolve a situation that was causing us great concern. After being badly let down by our previous insurance provider, and after seven months of emails, phone calls and lost documents, we decided to try elsewhere. After only one week of contacting TL Dallas, we had our policy sorted and at a much lower price, which in this current economic climate makes a huge difference to us. Your professionalism and knowledge of the Social Care Sector is second to none and we are so pleased that we took the decision to move to TL Dallas. We will definitely be recommending TL Dallas to our colleagues within the care sector, and we look forward to a long and enduring working relationship as we move our business forward.
Phoenix Day Care CICAdult day care provider
Previous
Next