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Nord Dallas and Caledonia Dallas open in Scotland

A team of more than 40 insurance professionals and support staff have been welcomed into the TL Dallas family this week, as Nord Dallas and Caledonia Dallas officially launch.

Nord Dallas is based in Kirkwall, and Caledonia Dallas has offices in Inverness and Elgin. All three teams were acquired by TL Dallas from Marsh Commercial recently.

Paul Chiffers, who heads Caledonia Dallas, said: “TL Dallas is one of the largest, and last remaining truly independent, insurance broking and risk management firms in the UK. A fourth-generation family firm, owned by its management and staff, the fact it has been in business for more than 100 years and has such a strong heritage and impressive reputation makes this a very exciting move for our teams.

“We will have the independence to act in the best interest of our clients and manage claims in-house and we look forward to our future with TL Dallas.”

Kevin Hancock, who heads up Nord Dallas, said: “This is a huge milestone for me personally as we are re-introducing the name of my father’s business, Nord Insurance Brokers, which was established in Orkney in 1979 and operated in Orkney until Robin Hancock’s untimely death in 1996. TL Dallas already has a long-established team in Shetland and having known them and  others from the TL Dallas Group for many years, I feel it’s a great fit for us, as we have such a similar ethos around how we look after our staff, support our clients and contribute to the wider community.”

Polly Staveley, Group Managing Director at TL Dallas, said: “We are thrilled to welcome so many dedicated and professional people into our group, as we continue our mission to serve local businesses with local teams, whatever their size. With offices already in Shetland, Falkirk, Edinburgh and Glasgow this move will see us expand our offering in the Highlands and Islands and give us an even stronger presence in Scotland.” 

TL Dallas first expanded into Scotland in 1993 when it opened an office in Shetland, drawing on its experience in the shipping, fishing and associated industries. In 2000, the company opened a second office in Falkirk, before expanding into both Glasgow and Edinburgh in 2011. Edinburgh is also the city where its founder, Scotsman Thomas Lessels Dallas OBE (great-grandfather of managing director, Polly Staveley) started his business career in commercial shipping insurance, before founding TL Dallas in Bradford in 1919.

TL Dallas provides a full range of commercial and personal insurance services including corporate, small to medium enterprises (SME), trade credit, demolition, farming and agricultural, health and care, books and collectables and private clients.

To contact Caledonia Dallas and Nord Dallas, visit https://www.tldallas.com/contact-us/

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“TL Dallas has provided trade credit insurance for the last 10 years, which has bought great peace of mind, whilst supporting the company’s growth. The TL Dallas team ensures that ACS can secure credit insurance cover for new and existing customers, as well as giving the best advice on slow payers and claims. They have recently helped with an appeal regarding the payment of a claim, helping with cash flow. The pride they take in their work is truly inspiring going above and beyond. Thank you for everything you have done and continue to do for ACS."
Leanne CleghornACS Technology Group Ltd
“We have dealt with TL Dallas for many years and have always found the staff to be very helpful and professional in all that they do. They are able to provide specialist knowledge and a bespoke service tailored to our specific needs, and the fact that they have an office on Shetland is a huge positive.”
Gary SpenceLHD Ltd - Lerwick
“Truly a job well done and really appreciate all the discussions on our behalf.”
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"Whether you’re an established business, just starting out, publicly or privately owned, TL Dallas will take care of your every need, product, and price.”
Ed Whitby
“I just wanted to say once again how impressed I always am with your team – no matter who I speak to – and I think that’s very special. Your team are always excellent with their service and we always tell as many people as possible about you! I just wanted to pass this on, as you are clearly doing something very right and have been for a long time!”
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Mary SharpShetland Control Systems Ltd
“TL Dallas has offered us consistent, transparent, and clear advice over the years. A trusting partnership was established from day one and we feel assured that we have value for money alongside the cover we need, which in turn gives us peace of mind.”
James RycroftManaging Director, Vida Healthcare.
We have been dealing with TL Dallas for over 30 years and have always found them to be efficient. They have created insurance policies that are tailored to our needs, which has helped us evolve the company. Like every business, you only find out how good an insurance company is when you need to make a claim. This has been effortless when this has occurred and I strongly recommend TL Dallas for your insurance needs.
Peter DurkinManaging Director, Mini Gears (Stockport) Ltd
We are so grateful that you helped to resolve a situation that was causing us great concern. After being badly let down by our previous insurance provider, and after seven months of emails, phone calls and lost documents, we decided to try elsewhere. After only one week of contacting TL Dallas, we had our policy sorted and at a much lower price, which in this current economic climate makes a huge difference to us. Your professionalism and knowledge of the Social Care Sector is second to none and we are so pleased that we took the decision to move to TL Dallas. We will definitely be recommending TL Dallas to our colleagues within the care sector, and we look forward to a long and enduring working relationship as we move our business forward.
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