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TL Dallas bolsters its commercial team

TL Dallas, has appointed a highly experienced corporate account executive following a strong first quarter for its commercial division.

Sara Chapman has worked in the insurance industry for 35 years and has been in broking for the last 26 of those. Based in Leeds for most of her career, Sara has worked for both independent brokers and larger corporates and has many long-standing clients from across multiple industry sectors.  

Sara said: “I have worked for many clients in the education sector, as well as charitable organisations over the years, but I don’t specialise in just one sector or solely the Yorkshire region. With previous clients based from Kent to Northumberland and everywhere in between, I plan to grow my account portfolio at TL Dallas across the whole of the UK.

“Every client is different, be it a multi-academy education trust, a manufacturing business, or an individual with a varied commercial property portfolio, each needs a trusted insurance broker that understands their business and can ensure they have the most appropriate levels of cover. They also need to feel reassured that should the worst happen, their broker is on hand to help and because TL Dallas has its own in-house claims division, this role really appealed to me.

“Another reason I chose to join TL Dallas is because it is on such a positive growth path. The firm has recently opened three more regional offices in North Yorkshire, Lincolnshire and Cumbria and many former colleagues have made the move to the family and employee-owned business. With a great reputation and admirable values, I knew it was the right move for me.”

TL Dallas has a 97-strong commercial team, which is based across the firm’s 12 offices throughout the UK offering a full range of insurance services. Sara will be based at the firm’s head office in Bradford.

Commercial Managing Director, Tim Mortimer, said: “As we retain our long-standing clients, and win new ones, we are keen to recruit talented, experienced brokers like Sara to the business. In the last three years we have grown our commercial team by 43 and delivered 17% revenue growth in the first quarter, whilst never losing sight of what sets us apart from our competitors. We are proud of our independence and are dedicated to our people and our clients. We believe Sara will be a valuable asset to our commercial team and welcome her to the TL Dallas family.”

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“TL Dallas has provided trade credit insurance for the last 10 years, which has bought great peace of mind, whilst supporting the company’s growth. The TL Dallas team ensures that ACS can secure credit insurance cover for new and existing customers, as well as giving the best advice on slow payers and claims. They have recently helped with an appeal regarding the payment of a claim, helping with cash flow. The pride they take in their work is truly inspiring going above and beyond. Thank you for everything you have done and continue to do for ACS."
Leanne CleghornACS Technology Group Ltd
“We have dealt with TL Dallas for many years and have always found the staff to be very helpful and professional in all that they do. They are able to provide specialist knowledge and a bespoke service tailored to our specific needs, and the fact that they have an office on Shetland is a huge positive.”
Gary SpenceLHD Ltd - Lerwick
“Truly a job well done and really appreciate all the discussions on our behalf.”
“I have been most impressed by the customer service from TL Dallas when a problem was discovered in the bathroom of a property which I own, and which is rented out. They were very patient when personal issues caused a delay in a quote coming to them and again when there was a delay with the invoice. We also couldn't be more delighted with the swift payment of our claim by the claims handling team at Aviva.”
“Just a brief note to say how grateful I am for all your help sorting out the hotel policy this year. Over the years I have valued your cooperation in getting not only the most appropriate cover but at the best price.”
“I immediately recommended TL Dallas given the experience and the excellent service levels we have enjoyed at our company.”
“Three generations of Whitby Morrison have worked with TL Dallas for insurance needs. The support and service received just gets better year on year. The team are always on hand to offer guidance and advice whilst scouring the market for the perfect balance between price and product.”
“As a business we have worked with several members of the TL Dallas team, and yet it always feels like you’re dealing with the same person. The transition is always seamless, and their customer knowledge is second to none. As a client, you really do matter to them.”
"Whether you’re an established business, just starting out, publicly or privately owned, TL Dallas will take care of your every need, product, and price.”
Ed Whitby
“I just wanted to say once again how impressed I always am with your team – no matter who I speak to – and I think that’s very special. Your team are always excellent with their service and we always tell as many people as possible about you! I just wanted to pass this on, as you are clearly doing something very right and have been for a long time!”
“Thank you for your excellent service over the years.”
“Thank you so much for all your help and ongoing advice. It is so good to have someone advising us who is local and has so much understanding, not only of the business, but all the other influencing factors, as well and who totally understands what our business needs.”
Mary SharpShetland Control Systems Ltd
“TL Dallas has offered us consistent, transparent, and clear advice over the years. A trusting partnership was established from day one and we feel assured that we have value for money alongside the cover we need, which in turn gives us peace of mind.”
James RycroftManaging Director, Vida Healthcare.
We have been dealing with TL Dallas for over 30 years and have always found them to be efficient. They have created insurance policies that are tailored to our needs, which has helped us evolve the company. Like every business, you only find out how good an insurance company is when you need to make a claim. This has been effortless when this has occurred and I strongly recommend TL Dallas for your insurance needs.
Peter DurkinManaging Director, Mini Gears (Stockport) Ltd
We are so grateful that you helped to resolve a situation that was causing us great concern. After being badly let down by our previous insurance provider, and after seven months of emails, phone calls and lost documents, we decided to try elsewhere. After only one week of contacting TL Dallas, we had our policy sorted and at a much lower price, which in this current economic climate makes a huge difference to us. Your professionalism and knowledge of the Social Care Sector is second to none and we are so pleased that we took the decision to move to TL Dallas. We will definitely be recommending TL Dallas to our colleagues within the care sector, and we look forward to a long and enduring working relationship as we move our business forward.
Phoenix Day Care CICAdult day care provider
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